Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below:

Job Title: Officer, International Money Transfer

Job Ref ID: 80444964A-0001
Location: Walter Carrington Crescent, Lagos
Business Segment: Personal & Private Banking
Job Type: Full-time

Job Description

• To prospect and add at least one new International Money Transfer Operator (IMTO) into the Bank’s international remittances books, ensure adequate communication is maintained, while dealing cautiously with all Branches towards the resolve of all issues and direct all issues that require liaising with the IMTOs through phone calls to their customer services and team members and ensure adequate feedback is obtained.

Job Responsibilities

• Work towards the growth of the IMTO Business in all Branches across the bank
• Prospect and add at least one new IMTOs into the Banks Intl remittances books.
• Work on the reactivation of at least one dormant IMTO in the Remittances Books monthly
• Resolve issues through conciliation, investigation and all other alternatives
• Engage the various stakeholders to promote the IMTO business in the Bank.

Qualifications

• University Degree in a Social Management Sciences

Experience Required:

• 2-3 years of experience in International Money Transfer operation and business

Additional Information:
Behavioural Competencies:

• Developing Relationships
• Thinking Positively
• Providing Insights
• Generating Ideas
• Challenging Ideas

Technical Competencies:

• Product Development
• Product Knowledge
• Know your customer
• Client Engagement

Application Closing Date
Not Specified.