Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below:

Job Title: Officer, Application Support & eChannels

Job Ref ID: 80442659A-0001
Location: Lagos
Job Type: Full-time
Business Segment: Insurance & Asset Management

Job Description

• The E-channels Support Officer is to ensure that all electronic and digital channels in the production environment are available and useable by customers 24/7.
• The E-channels Support Officer is not limited to only electronic and digital channels but also forms a part of the Application Support role and ensures that all applications within his domain are available and useable by customers 24/7.
• He/She will also responsible for providing insights/foresights to the business through script writing using business intelligent/ user-interpretable tools to ensure the business is well informed of its operations.

Qualifications

• First Degree in IT and Computer Sciences or related discipline
• Professional Certifications (Ms SQL, Advance script writing, AIX/Unix/Ubuntu, Basic Financial knowledge, .NET programming etc.) will be an added advantage.
• Minimum of 3 years Application Support experience in the financial sector

Behavioural Competencies:

• Following Procedures
• Interpreting Data
• Meeting Timescales
• Producing Output
• Pursuing Goals
• Team Working

Technical Competencies:

• Service Level Management
• Business Process Improvement
• Data Analysis
• License Management
• Configuration Management

Application Closing Date
Not Specified.