Havana Group has a number of companies under its portfolio. We’re into real estate, media, technology and hospitality. You will enjoy working with us if you’re a talented young, vibrant, energetic, creative and ambitious individual who wants to work with a team of other champions in an environment that sponsors growth and development. If you’re not intimidated with greatness, you’re welcome to join our team.

We are recruiting to fill the position below:

Job Title: Office Front Desk / Receptionist

Location: Enugu

Job Description

• We’re looking for a pleasant and beautiful lady with brains as our front desk, receptionist, and customer care.
• The Front Desk Representative willundertake all receptionist and clerical duties at the desk of our main entrance.
• You will be the “face” of the company for all visitors, and will be responsible for the first impression we make.
• The ideal candidate will have a friendly and easy going personality, while also being very perceptive and disciplined.
• You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
• The goal is to make guests and visitors feel comfortable and valued while in our premises.

Responsibilities

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet andwelcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receiveletters, packages, etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels, etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs
• Take up other duties as assigned (travel arrangements, schedules, etc.).

Requirements and skills

• High School Diploma; additional qualifications will be a plus
• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation.

Salary
N50,000 – N120,000 Monthly.

Application Closing Date
31st January, 2023.