GreenField Health Management Limited is a National Health Management and Maintenance Organization (HMO) with Headquarters at Enugu and branches across the six geopolitical zones of the country.

We are recruiting to fill the position below:

Job Title: Nurse / Call Center Officer

Location: Enugu
Employment Type: Full-time

Responsibilities and Attributes

• Managing inbound and outbound calls in a timely manner;
• Identifying customers’ needs, clarify information, research every issue and providing solutions;
• Issuing of authorization codes;
• Vetting of medical claims;
• Hospital accreditation and Quality assurance visitations;
• Client and Hospital visitation;
• Experience in planning and facilitation of training sessions.
• Good interpersonal relationship skills as well as strong work ethics and confidence;
• Clinical expertise and good judgment in handling schedules;
• Must have good oral, analytical, interpretive and written comprehension skills.
• Must have strong customer orientation and loyalty for long term sustainability.
• Candidate is expected to possess excellent communication skill.

Qualifications

• Must be registered with the Nursing and Midwifery Council of Nigeria as Staff Nurse (RN) / Midwife (RM),
• Knowledge of Microsoft Office Packages, such as Word, Excel, PowerPoint, etc.
• Minimum of 2 years’ experience post NYSC
• HMO Experience will be an added advantage.
• Attendance of related Courses/ workshops/seminars etc. will be an added advantage.
• Must have 2 – 4 years cognate experience in a reputable organization, preferably HMO.

Application Closing Date
19th February, 2022.