Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.

We are recruiting to fill the position below:

Job Title: After Market Executive – AMC Management

Location: Isolo, Lagos
Employment Type: Full-time

Job Summary

• The After Market Executive will be responsible for managing and tracking Annual Maintenance Contract (AMC) customers on a machine-wise basis.
• The role requires maintaining a comprehensive database of customer equipment, coordinating engineer visits, ensuring timely service delivery, and following up with customers to confirm service quality and machine performance.
• This position is critical in strengthening customer relationships, improving service efficiency, and ensuring customer satisfaction in line with UTAS standards.

Key Responsibilities

• Maintain AMC customer and machine database.
• Track AMC expiry/renewals and follow up proactively.
• Coordinate engineer visits and update service reports.
• Conduct post-service follow-up calls and record feedback.
• Generate reports on service completion, customer satisfaction, and renewals.

Qualifications & Skills

• Bachelor’s Degree / Diploma in Business Administration, Mechanical / Electrical Engineering, or a related field.
• 1 – 2 years experience in after-sales, AMC coordination, or customer service.
• Strong organizational, communication, and database management skills.
• Proficiency in MS Office; ERP/CRM knowledge is a plus.

Salary
N120,000 – N150,000 / Month.

Application Closing Date
7th September, 2025.