16 Dec 2023

Logistics Operations Officer at Vitalvida

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Vitalvida Limited provides you with an excellent eCommerce experience as our clients satisfaction matters a lot to us. We have an amazing combination of Products on our various websites that are tailored to meet your needs. Vitalvida is not just a company; it’s a revolution in logistics and delivery services. Renowned for our innovative approaches and commitment to excellence, we’re on a mission to redefine the standards of our industry.

We are recruiting to fill the position below:

Job Title: Logistics Operations Officer

Location: Yaba, Lagos
Employment Type: Full-time

Your Role

  • As the spearhead of our logistics operations, you’ll be more than just a manager; you’ll be a visionary leader, a strategic thinker, and an efficiency champion. Your role is pivotal in maintaining our reputation for delivering promises and exceeding expectations.

Your Mission

  • Operational Excellence: Ensure efficient movement and delivery of ecommerce shipments, targeting a 93% delivery ratio within strict 24-hour windows.
  • Strategic Implementation: Lead the management of the full order cycle, focusing on minimizing delivery times and maximizing efficiency in the ecommerce domain.

Team Support & Coordination:

  • Recruiting efficient delivery agents in accordance to the recommendation of the tier of state document and maintaining an organized structure.
  • Support a robust team of delivery agents, maintaining a 94% availability rate, preferably with experience in ecommerce delivery.
  • Compliance & Quality Assurance: Oversee 3rd Party Logistics partnerships and internal teams, ensuring compliance with SOPs, with a focus on ecommerce standards.

Performance Monitoring:

  • Ensuring timely reports from delivery agents.
  • Participate in the production and analysis of performance reports, emphasizing delivery timelines and CRM metrics in the e-commerce context.
  • Financial Oversight: Work on financial record management in ERPrev and SniperCRM, aiming for an 80% monthly delivery rate in e-commerce transactions.
  • Inventory Management: Implementing measures to prevent theft and loss of stock.
  • Ensure accurate stock counts, inventory reconciliations on ERPREV and Google Sheets and report generation, with an emphasis on ecommerce products.
  • Process Enhancement: Refine inventory and cash handling processes, ensuring efficient operations in the e-commerce sector.
  • Technology Adaptation: Quickly adapt to CRM tools like Snipper CRM and EPR Rev, with a focus on e-commerce applications.

Are You the Right Fit?

  • Candidates should possess a Bachelor’s Degree, HND, SSCE / GCE / NECO or FSLC qualifications.
  • Experience or strong interest in logistics and operations management, preferably in the ecommerce delivery space.
  • Exceptional organizational and communication skills, with a talent for teamwork.
  • Comfortable in a fast-paced environment, ready to face new challenges.
  • A forward-thinker, eager to contribute to our company’s innovative trajectory.

What’s in It for You?

  • A competitive salary that acknowledges your skills and contributions) (N50,000 – N100,000 monthly).
  • A chance to grow in a supportive, dynamic work environment.
  • An opportunity to be part of a team reshaping the logistics and delivery industry, especially in the ecommerce space.

Application Closing Date
Not Specified.




Method of Application

Submit your CV and Application on Company Website : Click Here


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