BFREE Nigeria Limited – Because we hate status-quo and we hate mediocre – we founded BFREE to revolutionize debt recovery in Nigeria. We are a young, innovative and Nigeria’s foremost ethical debt collection startup.If you want to have fun while working in a fun environment, earn very well when you perform like a rock-star, and be part of a company where your voice matters, then Bfree is the place for you.

We are recruiting to fill the position below:

Job Title: Loan Recovery Officer

Location:  Lagos
Employment Type: Full-time

Job Description

• Contacting and tracking customers and informing them of their overdue loans.
• Advising customers on their payment options and negotiating suitable payment plans.
• Following up with clients on previous payment arrangements.
• Maintaining customer payment records.
• Responding to customer queries.
• Maintaining accurate, up-to-date customer account information.
• Reporting daily progress against targets to the Team Leader.

Requirements

• Previous experience working as a Collections Officer/call centre agent.
• Familiarity with state debt collection laws.
• Knowledge of payment plans and accounting procedures.
• Working knowledge of google workspace.
• Excellent communication and negotiating skills.
• Good listening skills and superb questioning techniques.
• Infrastructure to work from home when necessary.

Academic Qualifications

• B.Sc. / HND / OND experienced in Banking or any financial field that deal with debt recovery is preferred.

Salary & Compensation

• Base salary of NGN32,000 per month
• Performance-based bonus of fixed percentage of recovered amount (avg. NGN50,000 to NGN100,000)
• All in take home usually between 82k NGN – 132k NGN (If you are good, you make a lot – if you are not good, then not)
• HMO

Application Closing Date
30th September, 2021.