Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.

We are recruiting to fill the position below:

Job Title: Investor Relations Analyst

Location: Ibadan, Oyo
Department: Group Finance & Supply Chain Management

Job Summary

• To work across Product teams as an Associate product manager by providing Product Research & analysis support, enhanced and new product/feature launches and effective Go-To-Market implementation as well as product performance support, to achieve product market-fit while also exceeding business outcomes and Business strategy (grow revenue, new market penetration and market share).

Key Responsibilities

• Awareness of the market dynamics, competitors and changing customer needs.
• Define product initiatives a minor/major feature & contribute to major features and optimizations of existing ones, incorporating them into product roadmaps.
• Participate & contribute to product discovery
• Gathering product data, including web analytics, statistics, and consumer trends
• Stay abreast of market insights & competitor product
• Conduct user research consumer research data and recording product defects
• Analyzing consumer research data and recording product defects
• Collaborating with prospective users and clients to understand and anticipate their needs
• Analyze metrics that inform the success of products and provide regular reporting and analytics to monitor key product trends and performance.
• Track and report on product KPI, SLO, Goals & Metrics
• Track and report on Market share in comparison to competitors and customer feedback drawing trends and insights to enable data-driven decision making.
• Gathering product data, including web analytics, statistics, customer complaints, and consumer trends etc
• Own the product backlog (i.e. continually manages, refines and prioritizes the backlog based on customer value and overall product & company strategy.)
• Develop detailed product feature requirements and ensure they are clearly understood by relevant teams
• Collaborate with external and internal stakeholders to effectively build, launch, commercialize and communicate new product features.
• Coordinate product demonstrations of new functionality to stakeholder, customers & solicit feedback.
• Work with other Associate Product Managers to enhance the delivery of crossproduct functionality.

Application Closing Date
12th April, 2024.