Mitera Health Limited (RC 1190295) is a technology-driven healthcare organization. We provide flexible, affordable and accessible health insurance plans to meet the needs of Nigerians with guaranteed access to qualitative healthcare.

We are recruiting to fill the position below:

Job Title: HR Officer

Location: Nigeria
Employment Type: Full-time

Position Summary

• The HR Officer is both strategist and operator—responsible for end-to-end talent management (recruitment → onboarding → engagement → performance → retention) while ensuring every HR touch-point embodies our culture of innovation, empathy, and 24/7 service excellence.
• You will be the go-to partner for employees and managers, championing best-practice HR policies and data-driven people decisions.

Key Responsibilities
Talent Management & Employer Branding:

• Facilitate recruitment for clinical and non-clinical roles: sourcing, screening, interviewing, offer reference checks, and pre-employment medicals.
• Build and maintain a live talent pipeline reduce average time-to-hire by 20 %
• Represent Mitera at career fairs, tech meet-ups, and nursing schools to strengthen our employer brand.

Onboarding & Orientation:

• Design a 30-60-90-day digital onboarding journey that integrates new hires into our health-tech culture and ensures 90 % e-policy completion within the first week.
• Coordinate with IT, Compliance, and Team Leads for seamless provisioning of tools, badges, and system access.

Employee Relations & Engagement:

• Serve as the first point of contact for HR queries; resolve >95 % within 48 hrs through our HRIS ticketing module.
• Plan monthly culture events, wellness challenges, and “Lunch & Learn” sessions; target ≥75 % participation.
• Conduct stay & exit interviews; produce quarterly insights to reduce regrettable attrition.

Performance & Learning:

• Administer the OKR cycle (quarterly check-ins, mid-year review, annual appraisal) within the HRIS.
• Identify skills gaps and source micro-learning or external training partners; track ROI via post-training assessments.

Compensation & Benefits Administration:

• Maintain accurate payroll inputs (leave, overtime, allowances) and liaise with Finance for monthly pay runs.
• Manage HMO staff enrollment, leave balances, and statutory remittances (PAYE, pension, NSITF, NHF).

Compliance & HR Analytics:

• Ensure 100 % compliance with Nigerian Labour Act, NHIS regulations, and internal HR policies.
• Generate real-time dashboards on headcount, turnover, cost-per-hire, and diversity metrics for the executive team.
• Ensure compliance with provisions of Mitera Employee/Staff Handbook.

HR Projects & Continuous Improvement:

• Lead digitization initiatives (e.g., e-signatures for contracts, automated birthday greetings).
• Support Head of People & Culture in annual manpower budgeting and strategic workforce planning.
• Manage office supplies inventory and place orders when necessary.
• Collaborate with other departments to ensure smooth operational flow and member satisfaction.

Requirements

• Interested candidates should possess a Bachelor’s Degree with 5 – 10 years work experience.

Application Closing Date
30th October, 2025.