AnneMarthas Global Services Limited is a Human Resources recruitment, outsourcing, management and advisory company located in Lagos, Nigeria. With a growing reputation for being the all round HR management strategic partner for new and existing companies.

Our client, a leading hospitality company located in Port Harcourt, Rivers State, is recruiting to fill the position below:

Job Title: Hotel General Manager

Location: Port Harcourt, Rivers
Employment Type: Full-time

Job Summary

• Our hotel manager oversees and directs the daily operations of our hotel operations and activities.
• Duties include strategizing and planning business development activities with the aim of increasing the customer base and maximizing profit. Designing and monitoring budgets, marketing , coordinating and administering hotel services including the front office (reception, concierge, reservations), food and beverage operations and housekeeping.
• He/she must also pay attention to the details, setting the example for staff to deliver a standard of service that meets ourguests’ needs and expectations.

Responsibilities

• Planning and organizing accommodation, catering and other hotel services.
• Promoting and marketing the business.
• Managing budgets and financial plans as well as controlling expenditure.
• Maintaining statistical and financial records, setting and achieving sales and profit targets; analyzing sales figures and devising marketing and revenue management strategies.
• Training and monitoring employees.
• Planning work schedules for individuals and teams.
• Meeting and greeting customers.
• Dealing with customer complaints and comments.
• Addressing problems and troubleshooting; ensuring events and conferences run smoothly.
• Supervising maintenance, supplies, renovations and furnishings.
• Ensuring security is effective.
• Carrying out inspections of property and services.

Requirements
Candidates must:

• Have a good Degree (Qualification in Hotel Management is a plus)
• Have extensive hotel management experience and 3-5 years relevant cognate experience in a similar role.
• Have an impressive corporate personality with strong management skills and a keen eye for details.
• Have a clear understanding of all hotel management best practices and relevant laws and guidelines.
• Have working knowledge of MS Office Suite.
• Display excellent customer service skills as well as a business mindset.
• Demonstrable aptitude in decision-making and problem-solving.
• Be reliable with an ability to multi-task and work well under pressure.
• Display outstanding leadership skills and a great attention to detail.
• Be able to use hotel management software.
• Display strong leadership qualities.
• Business and people management skills are equally important elements
• Prior experience in Hotel, Restaurant and Bar Management is an added advantage.

Application Closing Date
10th April, 2022.