Pack ‘N’ Pay is a product of CIC Integrated Services LTD. CIC was created as a wholesale store that supplies food to offshore catering companies to feed the offshore workers. Pack ’N’ Pay was created as a product that would leverage technology to solve the problems of retailers and wholesalers. Pack ‘N’ Pay officially started operations on January 18th 2021 and launched her e-commerce website on March 1st 2021.

We are recruiting to fill the position below:

Job Title: Head of Sales

Locations: Lagos & Port Harcourt – Rivers

About the Role

• We are seeking an experienced and high-performing Head of Sales to lead our fast-growing sales operation across both online and offline channels.
• The ideal candidate has strong experience in retail finance, FMCG, microfinance, and distribution, with a deep understanding of agent-driven sales models.
• This role involves managing a multi-layered sales structure that includes:
  • Master Agents
  • Super Agents
  • Field Sales Agents
  • Offline and Online Sales Teams
  • In-store Reps, Enterprise Sales, and Digital Sales Channels
• The Head of Sales must be strategic, data-driven, and capable of driving aggressive market expansion.

Key Responsibilities
Sales Leadership & Structure Management

• Lead and oversee sales teams across all channels: offline, online, enterprise, diaspora, and in-store.
• Manage the entire agent ecosystem (Master Agent → Super Agents → Agents).
• Set clear KPIs, quotas, and performance expectations for each sales layer.

Team Development & Performance:

• Develop weekly and monthly performance review systems for sales managers, team leads, and agents.
• Drive recruitment, onboarding, and training of agents, super agents, and sales reps.
• Conduct weekly strategy meetings with the sales management team.

Sales Strategy & Execution:

• Develop and execute sales plans aligned with business goals.
• Expand the agent network and ensure active performance across assigned territories.
• Coordinate route-to-market strategies for agent-driven and direct sales models.

Reporting & Sales Accountability:

• Ensure accurate and timely reporting from all sales units.
•  Performance trends, and risk reports to management.
• Monitor sales funnels and ensure follow-through on leads (in collaboration with Customer Experience for CRM insights).

Collaboration & Cross-Functional Alignment:
Work closely with:

• Customer Experience → CRM insights, lead follow-up, reactivation campaigns
• Marketing → promotions, pricing, and lead generation
• Operations & Logistics → product availability and regional support
• Provide feedback on pricing, product demand, and customer behavior.

Requirements

• 4–6 years experience in retail finance, FMCG, microfinance, or distribution sales leadership.
• Experience managing large field teams, especially agent-based sales models.
• Strong market knowledge of South-South, South-East, and South-West regions.
• Proven track record in meeting revenue targets and scaling operations.
• Excellent leadership, communication, and analytical skills.
• Experience with sales reporting tools and CRM-driven operations.

What We Offer

• Competitive compensation + performance incentives
• Opportunity to build and scale a large sales network
• Supportive and growth-driven environment

Application Closing Date
Not Specified.