Watolex Crown Integrated Service is a premier human resources consulting firm dedicated to providing comprehensive solutions in recruitment, capacity building, and management consultancy. Our mission is to meet the evolving needs of our clients through unwavering professionalism and exceptional customer service. Driven by a pursuit of excellence, we strive to enhance every aspect of our operations, ensuring optimal outcomes for our clients.

We are recruiting to fill the position below:

Job Title: Head of Operations

Location: Ogba, Lagos
Employment Type: Full-time

Job Summary

• The Head of Operations is responsible for the end-to-end management of the company’s operational activities, ensuring efficient deployment, monitoring, and performance.
• This role oversees rider operations (both direct and vendor-partner models), asset management, campaign delivery, and system performance, with a strong focus on uptime, compliance, and revenue optimization.
• The role requires a highly hands-on operator who can build systems, enforce discipline, and ensure that all campaigns are delivered according to agreed service levels.

Responsibilities

• Support revenue generation.
• Driving growth & expansion.
• Oversee daily operations.
• Ensure high device uptime and rider compliance across all locations.
• Supervise Field Operations, Warehouse, and Technical teams.
• Align operations with business development and revenue targets.
• Ensure seamless campaign execution from deployment to reporting.
• Enforce operational policies, SOPs, and compliance standards.
• Monitor and optimize operational efficiency and cost control.
• Manage vendor-partner relationships from an operations perspective.

Job-Specific Responsibilities

• Fleet & Rider Operations Management.
• Campaign Execution Oversight.
• Daily Monitoring & Performance Control.
• Asset & Inventory Control.
• Vendor-Partner Operations Management.
• Team Leadership & Supervision.
• Process & System Optimization.
• Financial & Operational Alignment.
• Reporting & Management Updates.
• Compliance & Risk Management.
• Support Revenue Generation.
• Driving Growth & Expansion.

Requirements
Education:

• Bachelor’s Degree in Operations Management, Business Administration, or related field.

Experience:

• 5–8 years experience in operations management.
• Experience in logistics, mobility, advertising, or tech-enabled operations is a strong advantage.
• Proven experience managing field teams and large-scale operations.

Skills & Competencies:

• Strong leadership and team management skills.
• Excellent problem-solving and decision-making ability.
• High attention to detail and operational discipline.
• Data-driven mindset (ability to interpret performance metrics).
• Strong organizational and planning skills.
• Ability to work in a fast-paced startup environment.

Salary
N700,000 monthly.

Application Closing Date
30th June, 2026.