Hope Payment Service Bank Limited (Hope PSBank) is Nigeria’s premier Digital-first Bank. Incorporated in September 2019, Hope PSBank leverages digital technologies to deliver inclusive financial services.

We are recruiting to fill the position below:

Job Title: Head of Inclusion (Sales & Business Development)

Locations: Port Harcourt – Rivers and Lagos

Job Purpose

• Ensures the Regional Offices operates optimally.
• Recruit and manage Agent Managers / Agents and Opens account for customers in line with KPIs.
• Drive accounts / Agents transactions for revenue generation and profitable to the bank.

Job Responsibilities

• Create awareness of Hope PSBank Products and services.
• Ensure the Regional Heads meet weekly / Monthly targets in terms of Agent recruitment, account opening and other variables as stated on their KPIs.
• Ensure branches properly train the new agents before onboarding.
• Monitor and manage agent transactions in various locations.
• Work closely with IT and vendors to make sure that the product works optimally.
• Drive activity and usage of Hope PSBank accounts.
• Initiate marketing and communication strategies to increase sales that are Regional specific.
• Manage ongoing marketing and promotional activities.
• Supervise, monitor and measure the activities of Regional Staff.
• Analyzing performance and drawing up action plans.
• Researching current industry/market trends and using knowledge for business improvement.
• Ensure continued growth of the bank Agents.
• Train agents on new services introduced by the bank.
• Perform other adhoc duties as assigned by CMO.
• And any other task that might be assigned from time to time.

Requirements
Education:

• Minimum of First Degree in any discipline is required while Master’s Degree or MBA qualification is desirable.

Experience:

• Minimum of 7years related experience.

Skills Necessary for the Job Function:

• Agent Network Management.
• Business Strategy and Plan.
• Team management and motivation to deliver result.
• Sales and Product Management experience.
• Analytics and data mining skills.
• Knowledge of MS Office Suite.
• Budgeting and Reporting.
• Basic Project management skills.
• Knowledge of the Agency Banking ecosystem.
• Team player.
• Good leadership and people skills.
• Excellent time management.
• Great networking abilities.
• Ability to work on different projects simultaneously.
• Ability to clearly communicate any performance concerns to management and make recommendations.

Application Closing Date
23rd June, 2026.