Pan-Atlantic University (PAU) is a values-driven institution with a strong Christian identity, open to people of all races and religions. Guided by its mission to form competent and committed professionals who serve society with integrity and social responsibility, PAU emphasises holistic education that integrates academic excellence, moral character, and entrepreneurship. The University fosters a culture of truth, respect, and lifelong learning, built on its core values of Community, Respect, Integrity, Service, and Professionalism (CRISP).

We are recruiting to fill the position below:

Job Title: Head, HR Operations

Location: Lagos
Job type: Full-time

Job Summary

• The Head, HR Operations reports to the HR Director and leads the University’s HR operations, employee relations, compliance and administrative services, ensuring reliable and consistent support to academic and non-academic staff.

Job Description

• The responsibilities include but are not limited to the following:
• Lead HR Operations staff and establish clear workflows, service standards and performance measures.
• Oversee approved recruitment processes, employment documentation, joining formalities, probation, confirmations, renewals and exits.
• Manage formal grievances, investigations and disciplinary procedures; escalate sensitive cases to the HR Director.
• Oversee employee records, HRIS, leave, HMO, pensions, insurance and other approved benefits administration.
• Validate authorised HR payroll inputs and coordinate with Finance while maintaining segregation of duties.
• Ensure implementation of employment policies, regulatory compliance, data protection and HR audit actions.
• Supervise HR reporting and workforce data quality; support the HR Director’s workforce planning decisions.
• Oversee reception, transport, drivers, employee correspondence and administrative services assigned to HR.
• Coordinate HR-related HSE matters with Facilities and Security, and support academic appointments with relevant University authorities.

Qualifications

• Bachelor’s Degree in Human Resources, Business Administration, Industrial Relations or a related field; postgraduate qualification is an advantage.
• Professional HR qualification or membership (CIPM, CIPD or SHRM) preferred.
• At least 10 years’ progressive HR experience, including 4 years in a supervisory or leadership role.
• Strong experience in HR operations, employee relations, and Nigerian employment compliance; higher education experience is an advantage.

Requirements/Competencies:

• Sound judgement, discretion, integrity and conflict-resolution skills.
• Strong knowledge of HRIS, employee records, benefits administration and payroll controls
• Effective leadership, stakeholder engagement, communication and process-improvement skills.
• Ability to manage sensitive cases, analyse HR information and deliver timely services.

Application Closing Date
5th November, 2026.