The Concept Group is a holding company for companies established in 1992. Subsidiaries under the Group include: Rosabon Financial Services – Nigeria’s Leading Financial Intermediary and Equipment Leasing Company, Concept Nova – Bespoke Enterprise IT Solutions Company,Percy Aitkins – Bureau De Change.

We are recruiting to fill the position below:

Job Title: Head, Business Operations

Location: Yaba, Lagos
Employment Type: Full-time

Job Summary

• The Head Business Operations has the primary responsibility of managing all business operations and setting goals across the organization.
• Tracking business results, performing cost-benefit analyses and monitoring business KPIs is critical to the role.
• The Head of Business Operations will drive operational excellence, manage business risks, optimize processes and resources, monitor business performance, and contribute to the strategic direction of the organization.

Duties and Responsibilities

• Strategic Planning: Developing and implementing the overall strategic direction and operational plans for the organization, aligning them with the firm goals and objectives.
• Business Process Improvement: Identifying opportunities for process optimization, efficiency enhancements, and cost reduction across different operational areas.
• Risk Management: Assessing and managing operational risks, including compliance, regulatory requirements, and internal control frameworks.
• Monitor financial data and recommend solutions that will improve profitability.
• Coordinate with the HR department to ensure hiring plans meet business needs.
• Financial Management: Collaborating with finance teams to develop and manage budgets, monitor financial performance, and analyze financial reports.
• Operational Excellence: Driving operational excellence initiatives to enhance productivity, customer satisfaction, and service delivery. This may involve developing and monitoring key performance indicators (KPIs), setting performance targets, and implementing continuous improvement practices
• Regulatory Compliance: Staying updated with relevant regulations, industry standards, and legal requirements.
• Reporting and Analysis
• Crisis Management

Requirements

• Minimum education level – First Degree in Business, Management Science, Administration or other relevant field from a reputable academic institution.
• A Master’s in Business Administration, post-graduate qualification(s) or professional membership is relevant.
• 7+ years of experience in Business Management.
• Proven experience working within the financial sector.

Application Closing Date
Not Specified.