Duob Recruitment – Our client is an emerging fintech company. Our mission is to reach the unbanked and underbanked through our agency banking services, simplifying payments and transactions for businesses, as well as facilitating agricultural value-chain lending for smallholder farmers.

They are recruiting to fill the position below:

Job Title: Head of Agency Banking

Location: Lagos
Employment Type: Full-time

Job Description

• The Head of Agency Banking will play a pivotal role in driving revenue growth and enhancing financial inclusion.

Responsibilities

• Identify and acquire new merchant / agency clients for payment processing services.
• Monitor the performance of agencies, ensuring compliance with established Guidelines.
• Maintain and nurture relationships with existing merchant accounts & agency banking partners
• Developing and implementing expansion and growth strategy for agency banking and Merchant network management
• Collaborate with technical teams to integrate payment solutions for merchants.
• Implement risk assessment and fraud prevention measures.
• Ensure that merchants comply with payment industry regulations and security standards
• Assess and mitigate risks associated with agency banking operations.
• Identify and pursue opportunities to expand the agency banking network.
• Develop strategies to increase transaction volumes and revenue.
• Develop and execute sales strategies to achieve revenue targets.
• Analyze market trends and competition to identify growth opportunities.
• Provide merchants with technical support and assistance in resolving payment issues.
• Understand merchants’ business needs and provide tailored solutions
• Provide training and support to merchant/agency partners to ensure they are well equipped to serve customers.
• Keep merchants/agents informed about new products, services, and banking regulations.
• Implement key performance indicators (KPIs) to measure the success of agency banking operations.
• Generate reports and analyze data to identify trends and areas for improvement
• Analyze transaction data to identify patterns, trends, and opportunities for optimization.

Qualifications

• Bachelor’s Degree in business, finance, or a related field (MBA preferred).
• Several years of experience in merchant acquiring, agency banking, payment
• Strong knowledge of payment industry regulations and compliance.
• Technical understanding of payment processing systems and technologies.
• Ability to analyze data and provide actionable insights.
• Sales and business development skills.
• Problem-solving and critical thinking abilities.
• Understanding of different payment methods and trends.
• Business development and negotiation skills.
• Proficiency in relevant banking software and tools. Understanding of financial products and services.
• Strong leadership and team management skills.
• Knowledge of banking regulations and compliance.

Application Closing Date
Not Specified.