Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve-centre of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 39.8 million. The company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce and enterprise services.

We are recruiting to fill the position below:

Job Title: HBB Business Analyst & CVM

Job Identification: 469
Location: Lagos
Job Schedule: Full time

Job Description

• To provide implementation and support on the campaign management solution.
• To manage the optimization of the campaign platform capabilities and communication channels.  This will lead to customer value development and value loss reduction

Responsibilities
Campaign Management:

• Business reporting and Analysis for the HBB business
• Business insights on sales and marketing KPI’s
• Daily CWN reporting on business KPI’s
• Competition Analysis to support business decision making
• Create micro and macro campaigns on Campaign Manager
• Identify and run BTL campaign opportunities
• Work with the business for campaign optimization

Communication Library:

• Create and maintain the campaign and communication library
• Create and manage communication decision matrix
• Manage and regulate best campaign per channel and volume of communication for each campaign

ROI:

• Measure campaign performance
• Measure the campaign impact on GR
• Balance bonus and paid MoU/Revenue

Data Analysis & Campaign Management:

• Provide Report of the Campaign performance
• Correlate the campaign report performance to the business models
• Provide recommendations for campaigns based on data analysis
• Compare the Target group performance to the Control group performance

Performance Reporting:

• Collate the daily, weekly and monthly performance reports
• Collate the team reports

Dimensions
Other Dimensions:

• No. of direct report
• Overall team strength

Requirements
Educational Qualifications:

• Bachelor’s Degree in Accounting, Economics, Statistics, Mathematics, Computer Science, Engineering or any numerate discipline

Relevant Experience & Functional / Technical Skills:

• Data analysis
• At least 4 years in Data modeling experience
• Strong SQL skills
• Advance Ms Excel skills
• Knowledge of COGNOS is an added advantage

Other requirements:

• Ability to think out of the box
• Ability to work well in teams
• Ability to work within timelines
• Ability to learn within a short time

Application Closing Date
21st May, 2025; 17:00