Workforce Group is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce Management Centre Limited (Workforce) has built an enviable reputation as the leading indigenous management and professional services consulting firm in Nigeria. Drawing from its Deep Domain Expertise, in the area of organizational effectiveness and employee performance, the Company is positioned to assist businesses across diverse sectors of the economy in their quest to create sustainable value for their stakeholders.

We are recruiting to fill the position below:

Job Title: General Manager, Sales

Location: Lagos
Employment Type: Full-time

Job Description
Business Development:

• Network and partner with building construction companies and other proposed clients to create sales opportunities.
• Negotiate contracts for purchases and manage, renew, review contracts as required to enable effective customer/supplier relations.
• Develop and maintain relevant internal liaison, to optimize quality of service, business growth, and customer satisfaction.
• Comply with performance objectives and targets provided.
• Proactively liaise with the Inventory Team in obtaining the real-time inventory position.
• Contribute towards developing new sales strategies/techniques to attract new customers to the showroom.
• Participate in the planning and implementation of annual in-house exhibitions and conferences, as a deliberate sales/marketing strategy.

Team Management:

• Support team members in pitching for and closing client.
• Compile Weekly Team Reports.
• Coaching and developing team members.
• Present MPR reports on behalf of Divisional Head when necessary.

Stakeholder Management:

• Identify and approach potential clients, convert enquiries from potential clients to sales.
• Manage or escalate as appropriate customer complaints.
• Develop and cascade sales and marketing activities to ensure awareness of the company among target customers groups.
• Prepare proposals and quotations for the provision of total bathroom solutions, working with the Technical team in preparing installation proposals.
• Analyze customers’ needs and collect customers’ information to recommend products to improve sales.
• Ensure clients are offered professional and quality service to increase sales.
• Maintain comprehensive database information on all existing relationships and prospects in liaison with information systems, and financial control functions.
• Maintain and develop relationships with new and existing customers in person and via telephone calls and emails.
• Perform sales and marketing duties as directed by the Divisional head.

Educational Qualifications / Certifications

• MBA
• First Degree (B.Sc) in any discipline.

Experience:

• 15 – 20 years relevant work experience

Knowledge Requirements:

• Sales Strategy Development & Deployment
• Effective Preparation of Quotations
• Product Knowledge
• Negotiation Skills
• Strategic Prospecting
• Global Market & Industry understanding
• Client Relationship Management
• Strategic Prospecting Skills
• Change Management
• Product Sourcing.

Critical Competencies:

• Global Market Thinking
• Strategic Planning & Thinking
• Time Management
• Business Performance Management
• Emotional Intelligent Stakeholder Management
• Influential Leadership
• Reporting & Presentation Skills
• People Management & Development
• Resource Management
• Business (Multifunctional) Acumen
• Process Improvement.

Persona:

• Strategic Thinking & Planning
• 360* Communication Skills
• Emotional Intelligent Stakeholder Management
• Influential Leadership
• Reporting & Presentation Skills
• Stakeholder/Relationship Management
• Business (Multifunctional) Acumen
• People Management & Development
• Problem Solving & Advising.

Application Closing Date
Not Specified.