Bon Hotel Sunshine – We are an international standard four-star hotel is situated in the heart of Enugu Metropolis and in a secure, tranquil, and accessible location. Our property features 92 stylish rooms to our 24-hour restaurant & Room service. Our Lobby, Skyview, and Poolside lounges offer a host of sumptuous menu options.

We are recruiting to fill the position below:

Job Title: General Manager

Location: Enugu
Employment Type: Full-time

Job Description

• The General manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests. He / She should be an ambassador for the brand and your hotel.
• Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction.
• Work very closely with the hotel owners and other stake holders.
• Responsible for managing the Hotels management team (HOD’s) and overall hotel targets to deliver an excellent Guest experience.
• A General Manager would also be required to manage between profitability and guest satisfaction measures.

Responsibilities

• Oversee the operations functions of the hotel, as per the Organizational chart.
• Hold regular briefings and meetings with all head of departments.
• Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.
• Lead all key property issues including capital projects, customer service and refurbishment.
• Handling complaints, and oversee the service recovery procedures.
• Responsible for the preparation, presentation and subsequent achievement of the hotel’s annual Operating Budget, Marketing & Sales Plan and Capital Budget.
• Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
• Ensure all decisions are made in the best interest of the hotels and management.
• Deliver hotel budget goals and set other short and long term strategic goals for the property.
• Developing improvement actions, carry out costs savings.
• A strong understanding of P&L statements and the ability to react with impactful strategies
• Closely monitor the hotels business reports on a daily basis and take decisions accordingly.
• Ensure that monthly financial outlooks for Rooms,Food & Beverage, Admin & General, on target and accurate.
• Maximizing room yield and hotels / resort revenue through innovative sales practices and yield management programs.
• Prepare a monthly financial reporting for the owners and stake holders.
• Draw up plans and budget (revenues, costs, etc.) for the owners.
• Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipments and services.
• Lead in all aspects of business planning.
• Respond to audits to ensure continual improvement is achieved.
• Corporate client handling and take part in new client acquisition along with the sales team whenever required.
• Assisting in residential sales as and when required and development with strong sales prospects.
• Responsible for safeguarding the quality of operations both (internal & external audits).
• Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements.

Qualifications

• A University Degree in Hotel Management or a related field with Experience in opening, managing or re-positioning a hotel with clear track record. Excellent computer system skills.
• A minimum of 8 -10 years’ experience in the hospitality industry, with significant luxury and international experience, ideally including experience in remote locations. 5 to 10 years of experience as a General Manager or Asst. General Manager.

Prerequisites:

• The ideal candidate is a seasoned and highly intelligent hotel professional with outstanding, management skills and extensive hands-on experience. Available to work when needed, including weekends, holidays, and nights.

Application Closing Date
4th April, 2022.