Pyramids Diagnostics was established in 2005 as a private liability company in the heart of Port Harcourt, Nigeria. It was established with a mission to meet the critical desire to bridge the gap in the diagnostic arm of the health sector in our environment. Increasingly, for lack of credible diagnostic apparatus and reliable laboratory investigative results in some health institutions, a missing link exist in the doctor’s ability to arrive at leading clinical diagnostics, consequently compromising therapeutic outcomes.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Port Harcourt, Rivers
Employment Type: Full-time

Description

• We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance.
• You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
• The ideal candidate will have a friendly and easygoing personality while also being very perceptive and disciplined.
• You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
• The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

• Keep the front desk tidy and presentable with all necessary materials (Pens, Forms, and Paper Etc.)
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages, etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs
• Take up other duties as assigned (travel arrangements, schedules etc.)

Requirements

• High School Diploma; additional qualifications will be a plus
• Proven experience as a front desk representative, agent, or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation.

Application Closing Date
20th November, 2023.