Myrtle Management Consultants – Our client is a well-established laundry services business located in the city centre of Abuja, FCT.

They are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Abuja
Job Type: Full-time

Summary

• We are seeking a smart, organized, and customer-focused Front Desk Officer to join our client team.
• The candidate will be the first point of contact for customers, ensuring excellent service delivery while managing front desk operations efficiently in a fast-paced laundry business environment.

Job Description

• Welcome and attend to customers in a friendly and professional manner
• Receive, tag, and document laundry items accurately
• Issue receipts and manage order tracking systems
• Handle customer inquiries, complaints, and service requests promptly
• Coordinate with laundry and delivery teams to ensure timely processing of orders
• Manage cash, POS transactions, and daily sales records
• Answer phone calls, respond to messages, and provide service information
• Maintain cleanliness and organization of the front desk area
• Keep records of customer details and service history.

Qualifications

• Minimum of OND/HND/BSc in any relevant field
• 2–3 years’ experience in a customer service or front desk role (experience in laundry or retail is an advantage)
• Strong communication and interpersonal skills
• Basic computer knowledge and familiarity with POS systems
• Good organizational and multitasking abilities
• Ability to work with minimal supervision
• Professional appearance and positive attitude.

Key Skills:

• Customer service excellence
• Attention to detail
• Time management
• Problem-solving skills
• Team collaboration.

Working Conditions:

• Must be willing to work weekends and shifts where necessary
• Fast-paced, customer-facing environment.

Application Closing Date
30th April, 2026.