Mundane Group is a leading provider of logistics and supply chain management services, specializing in freight forwarding, customs brokerage, and warehousing. Our team of experienced professionals work together to deliver exceptional service and support to our clients.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Nigeria
Employment: Type: Full-time

Job Summary

• We’re seeking a highly skilled and experienced Front Desk Officer to join our team at Mundane Group.
• As a Front Desk Officer, you’ll be the first point of contact for our clients and visitors, providing exceptional customer service, answering inquiries, and performing administrative tasks.
• If you’re a friendly and organized individual with a passion for delivering outstanding customer experiences, we want to hear from you!

Responsibilities

• Provide exceptional customer service to clients and visitors, responding to inquiries and resolving issues in a timely and professional manner
• Answer and direct phone calls, emails, and other correspondence
• Perform administrative tasks, including data entry, filing, and record-keeping
• Maintain a clean and organized reception area, ensuring a positive first impression for clients and visitors
• Collaborate with other departments to ensure seamless communication and service delivery

Skills

• High School Diploma or equivalent required; Bachelor’s Degree preferred
• 1+ year of experience in customer service, administration, or related field
• Excellent communication and interpersonal skills, with ability to provide exceptional customer service
• Strong organizational and time management skills, with ability to prioritize tasks and manage multiple responsibilities
• Ability to work in a fast-paced environment, maintaining a calm and professional demeanor.

Salary
N190,000 – N300,000 / Month.

Application Closing Date
31st March, 2025.