CVM Career Company (A career consulting company) – We help professionals like you use their career stories to land job interviews by writing functional CV and Resumes and we also provide them with tools to navigate the world of work through our various coaching services.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Lagos
Employment Type: Full-time

Job Description

• Welcomes guests
• Provides customer service support to the organization by obtaining, analyzing and verifying the accuracy of order information in a timely manner.
• Co-ordinates the handling of difficult and/or unusual situations.
• Ensures and provides quality service to both internal and external customers.
• Handle inbound customer service calls with professionalism.
• Answer customer inquiries and follow through on requests.
• Take thorough notes and promptly forward action items that need to be handled by others.

Job Requirements

• Interested candidates should possess relevant qualifications and work experience.
• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• An experience in an insurance company will be a plus.

Application Closing Date
22nd March, 2022.