Cr8tive Workspace is a dynamic coworking community providing flexible co-working plans, hot-desking, private offices, training rooms, and creative spaces.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Surulere, Lagos
Work schedule: Alternative days | 9am – 9pm

About the Role

• The Front Desk Associate serves as the first point of contact for members and visitors, ensuring excellent customer service and a well-maintained front desk.
• This role is critical to creating a professional, welcoming atmosphere while managing bookings, inquiries, and administrative tasks.

Key Responsibilities

• Greet and assist members and visitors with inquiries, check-ins, and workspace information.
• Manage workspace reservations, bookings, confirmations, and payment collections.
• Input and maintain records of space users, generating weekly/monthly reports.
• Monitor facility access, enforce policies, and coordinate with maintenance staff.
• Communicate and coordinate with outsourced staff to confirm availability and bookings.
• Maintain a clean, organized, and professional front desk area.
• Provide general administrative support to ensure smooth day-to-day operations.

Work Schedule:

• Shift-based schedule: 9:00 AM – 9:00 PM, alternating days Monday to Sunday.
• Flexibility required to cover staff absences or emergencies.

Requirements

• Strong communication and organizational skills.
• Proficiency in Microsoft Office, Excel, Google Workspace, and booking systems.
• Ability to multitask and remain professional in a fast-paced environment.
• Attention to detail with strong customer service orientation.
• Flexibility to cover occasional evenings, weekends, or staff emergencies.
• Must reside in the Surulere area for easy commuting.

Application Closing Date
20th August, 2025.