Main function:

Serving menu, Dishes and Attending to Guests

Reports Directly to: Food and Beverage Manager

SPECIFIC DUTIES & ACTIVITIES

• Greet and escort customers to their tables.
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).
• Prepare tables by setting up linens, silverware and glasses.
• Offer menu recommendations upon request.
• Up-sell additional products when appropriate.
• Take accurate food and drinks orders, using a POS ordering software.
• Communicate order details to the Kitchen Staff.
• Check dishes and kitchenware for cleanliness and presentation and report any problems.
• Carry dirty plates, glasses and silverware to kitchen for cleaning.
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations.
• Follow all relevant health department regulations.
• Provide excellent customer service to guests.
• Any other assigned duty by the management