We are looking for an energetic and experienced Floor Supervisor to manage daily operations on the restaurant floor. The ideal candidate will oversee staff, ensure excellent customer service, and maintain a high-energy atmosphere for guests in our sports bar and restaurant.

Key Responsibilities:

• Supervise and coordinate the floor team to ensure smooth service.
• Monitor guest satisfaction and handle inquiries or complaints promptly.
• Ensure staff follow all service standards and maintain a positive atmosphere.
• Maintain cleanliness and organization of the restaurant floor.
• Assist in staff training, scheduling, and performance management.
• Oversee guest seating, manage waiting times, and optimize table turnover.
• Collaborate with the kitchen and bar teams to ensure efficient operations.
• Ensure compliance with health and safety regulations.

Requirements:

• Proven experience as a Floor Supervisor or similar role in hospitality.
• Strong leadership, communication, and customer service skills.
• Ability to manage a team and handle multiple tasks in a fast-paced environment.
• Knowledge of food and beverage service standards.
• Flexibility to work nights, weekends, and holidays.