Flight Reservation Officer at Ique Security Service Limited

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Ique Security Service Limited, an outsourcing consulting firm, is currently recruiting suitable candidates to fill the position below:

Location: Lagos
Employment Type: Full-time

Job Description

Flight Reservation Also known as travel clerks or reservationists, reservation agents provide booking and reservation services to customers. These services may include reserving airline tickets, rental cars, or cruise cabins. They work with customers over the phone, in person, or via email and strive to provide excellent customer service.

Responsibilities

Assisting and advising customers who may be choosing from a variety of travel options.
Making reservations for customers based on their various requirements and budgetary allowances.
Checking the availability of accommodation or transportation on the customers’ desired travel dates.
Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
Processing payments and sending confirmation details to customers.
Sorting out any issues that may arise with bookings or reservations.
Selling and promoting reservation services.
Answering any questions customers might have about the reservation process.
Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
Providing support to customers who may need to amend or cancel a reservation.

Requirements

Interested candidates should possess a Bachelor’s Degree / HND in relevant fields with 1 – 4 years work experience.

Salary
N120,000 – N150,000 monthly.

Application Closing Date
31st December, 2022.

Method of Application

Interested and qualified candidates should send their Resume to:

[email protected]

using the Job Title as the subject of the email.