GDX Equip is Nigeria’s foremost supplier of industrial woodworking machinery, consumables and spares. It is positioned to empower Nigeria’s furniture industry to thrive on quality, scale and efficiency by mobilising capital, infrastructure, people and being a vehicle of advocacy. It is passionate about Nigeria’s furniture industry and is supporting its development with innovative solutions.

We are recruiting to fill the position below:

Job Title: Field Service Technician

Location: Lagos
Employment Type: Full-time

Description

• We are seeking a motivated and skilled Field Service Technician to join our team.
• As a leading provider of industrial woodworking and furniture-making equipment and solutions in Nigeria, we pride ourselves on delivering exceptional service and support to our customers.
• The Field Service Technician will play a crucial role in our operations by conducting on-site installations, troubleshooting, and performing maintenance on a variety of equipment.
• This position offers the opportunity to work closely with our clients, understanding their needs and providing technical expertise to ensure their equipment runs efficiently.
• The ideal candidate will have a strong technical background and the ability to solve problems quickly and effectively in the field.
• In addition to technical skills, strong interpersonal and communication abilities are essential to building lasting relationships with clients.
• You will be expected to travel to various job sites, so flexibility and adaptability are key traits for success in this role.
• Join us at GDX Equip, where your skills will not only contribute to our clients’ success but also your professional growth in a supportive and growth-oriented environment.

Responsibilities

• Perform on-site installations of industrial equipment at customer locations
• Troubleshoot equipment issues and provide effective solutions
• Conduct routine maintenance and emergency repairs to ensure equipment functionality
• Maintain accurate records of service performed and parts used
• Communicate effectively with clients regarding equipment status and recommendations
• Train clients on proper use and maintenance of equipment
• Collaborate with the support team to enhance service effectiveness and customer satisfaction

Requirements

• Extensive Experience: Proven track record in servicing and maintaining industrial machines, with specific experience in electrical and electronic systems, including motor control systems, sensors, and automation components.
• Mechanical & Pneumatic Aptitude: Familiarity with diagnosing and repairing mechanical components such as conveyor systems, bearings, and machine beds as well as pneumatic systems.
• Automation and Control Systems Expertise: Knowledge of PLC (Programmable Logic Controllers), Servo drives, and other automation control systems used in woodworking machinery.
• Diagnostic and Troubleshooting Skills: Proficiency in using diagnostic tools to quickly identify and resolve both hardware and software issues on the machines.
• Software Knowledge: Familiarity with CAD/CAM software or other CNC control software used in woodworking equipment will be an added advantage.
• Problem-Solving Ability: Strong analytical skills to troubleshoot complex technical issues and provide quick, effective solutions.
• Customer Training & Support: Ability to provide hands-on training to clients and internal team members on the operation, maintenance, repairs, and safety protocols for various woodworking machines.
• Flexibility to Travel: The technician should be willing to travel to client sites for on-site installations, maintenance, and repairs.
• Safety-Conscious: Adherence to all relevant safety regulations and best practices when working with large industrial machinery.Strong technical knowledge of industrial equipment and systems.

Others:

• Excellent problem-solving skills and attention to detail
• Ability to work independently and manage time effectively
• Strong communication and interpersonal skills.

Application Closing Date
Not Specified.