Ascentech Services Limited – Our client, a leader in dehumidification worldwide, who provides products and services like Desiccant Dehumidifiers, Gas Phase Filtration Systems, Plastics Auxiliary Equipment, Adsorption Chillers, Fresh Air and Evaporative Cooling Solution to consumers across the states, is recruiting suitable candidates to fill the position below:

Job Title: Field Service Engineer

Location: Oregun, Lagos.
Employment Type: Full-time
Industry / Sector: Manufacturing (Air Solutions Provider)
Products: Dehumidifier,Gas Phase Filtration Systems, Plastics Auxiliary Equipment, Adsorption Chillers, Fresh Air,etc.

Responsibilities

• Responds to customer complaints.
• Evaluates and resolves customer’s problem.
• Installation and repair of machine.
• Troubleshoot and proffer solution to customer equipment
• Train customer personnel on machine operation.
• Repairs, tests, and maintains machine.
• Monitors performance of the machine.
• Provides customers with regular reports and feedback on their service requests.
• Develops and maintains relations with customers.
• Reports common complaints of customers to top management in order to address the situation for future reference.
• Offers feedback on product development, features, and functions.

Requirements

• HND / Bachelor’s Degree in Electrical / Mechanical Engineering or related field
• 1-2 years of experience working as service engineer
• Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.
• Resourceful, with the ability to work independently
• Strong time management skills
• Ability to check, repair and advise customers on products
• Decision-making, problem resolution and creative thinking skills
• Attention to detail.
• Ability to multi-task activities with shifting priorities. Able to work productively in a pressurized environment
• Willingness to travel.

Application Closing Date
8th September, 2022.