WIOCC is the leading player in the deployment of carrier-scale, future-proofed network infrastructure into Africa. We have the flexibility and scale to meet the ever-growing demand for reliable, high-speed capacity throughout Africa, driven by end consumers, enterprise users and the ecosystem that supports them. Our policy of continual investment in our network to create Africa’s first, truly hyperscale network infrastructure means ongoing investment for growth, ensuring our readiness to meet the future data volume demands of end users throughout Africa.

We are recruiting to fill the position below:

Job Title: Field Engineer

Location: Markurdi, Benue

Job Objective

• Proactively manage assigned Assist with field support by resolving incidents and assigned problems.
• Install, maintain and manage network equipment to ensure optimal performance.

Key Duties & Responsibilities

• 24/7 field assistance, on-call.
• Proactive monitoring of equipment & facilities.
• Assist network installation, testing & commissioning, bringing into service, integration.
• Cross connects & jumping.
• Assist to maintain records, inventory and spares.
• Assist to receive equipment, bench test, storage and RMA return handling.
• Assist with incident and problem resolution as directed by NOC / TAC.
• Provide Service Desk cover as required.
• Assist with technical shareholder support / shareholder consultancy and sales support.
• Assist with network quality and performance management.
• Assist with creation of ad hoc reports as needed.

Minimum Qualifications

• Bachelor’s Degree (or equivalent work experience) in a technical field.
• Technical certifications e.g, CCNA or equivalent field experience (desirable).

Experience & Skills:

• Requires 2 years of relevant work experience in the telecom industry.
• Knowledge of platforms including OTN, DWDM, SDH, Data (Ethernet, IP/MPLS, OSPF, BGP).
• Knowledge in supporting transmission and switching equipment from leading i.e., Mikrotik, Juniper, Tejas Networks etc.
• Effective written and verbal communications skills.
• Excellent communications and soft skills, including the ability to listen to and summarise and concisely share key information with clients.

Attributes:

• Client focused, relationship builder.
• Integrity, honest with high ethical standards.
• Boundless, passionate and flexible.
• Personal excellence, accuracy and attention to detail.
• Collaborative, achieve results through teamwork and partnerships.

Application Closing Date
10th August, 2025.