26 May 2022

Fashion Retail Asssistant at WorQulture

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Job Description


WorQulture – Our client, a fashion brand, is recruiting suitable candidates to fill the position below:

Job Title: Fashion Retail Asssistant

Location: Victoria Island, Lagos
Job Types: Full-time, Permanent
Availability to start: As soon as possible
Work Hours: 9am -6pm (Mondays – Fridays), Alternate Saturdays(11am-6pm)

Summary

  • Our client is in search of a highly driven and enthusiastic individual to handle sales whilst maintaining the highest level of customer service attainable.
  • As a Retail Sales Associate, you will be responsible for attending to client orders, processing, recording and reporting on daily sales.
  • You are required to have a good understanding of all products in order to explain to clients and advise accordingly.

Responsibilities

  • Greeting clients, responding to questions, improving engagement with merchandise and providing outstanding customer service.
  • Manage point-of-sale processes
  • Follow up with client orders to ensure they are delivered to clients in a timely manner
  • Processing, recording and reporting daily sales
  • Follow up on payment of all client purchases
  • Generating and following up with client leads from churned enquiries
  • Directing customers to merchandise within the store.
  • Cross-sell products
  • Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
  • Maintain cleanliness of the workspace
  • Post pictures of in-store activities
  • Follow up with clients for service feedback
  • Ensure high levels of customer satisfaction through excellent sales service
  • Maintain outstanding store condition
  • Maintain a fully stocked store
  • Ascertain customers’ needs and wants
  • Actively involved in the receiving of new shipments
  • Keep up to date with product information
  • Accurately describe product features and benefits
  • Follow all companies policies and procedures

Job Qualifications

  • Bachelor’s Degree from a reputable university
  • 1 – 3 years experience in retail, customer service or business administrative roles.

Requirements:

  • Excellent verbal and written communications skills
  • Excellent interpersonal skills
  • Customer service focused
  • Proficiency in using Excel to record sales
  • Basic Math skills
  • Excellent organisation and follow-through skills
  • Basic understanding of sales principles and customer service practices
  • Friendly, helpful, confident and engaging personality
  • Strong administration skills
  • Hands-on experience with POS transactions
  • Good understanding of record-keeping.

Salary
N70,000.00 Monthly.

Application Closing Date
Not Specified.






Method of Application

Submit your CV and Application on Company Website : Click Here



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