Tezza Business Solutions Limited is a leading Software Quality Assurance and Testing multinational with a regional office in Lagos, Nigeria. We are a Software Quality Assurance and Testing Services provider. Our primary goal is to be the “go to” Quality Assurance & Software Testing company in East and West Africa while developing offshore resources to fill test automation positions (and other hard to find software testing capabilities) in the North America and European markets.

We are recruiting to fill the position below:

Job Title: Experienced Hospitality Staff

Location: Lekki Phase 1, Lagos
Employment Type: Full-Time

Job Summary

• We are seeking experienced hospitality staff with a strong background in hotel and guest house operations.
• The ideal candidate will be responsible for ensuring exceptional guest experiences by providing top-notch customer service, maintaining cleanliness and organization, and supporting daily operational activities.

Key Responsibilities

• Guest Services: Greet and assist guests with check-in/check-out processes, handle inquiries, and provide recommendations to enhance their stay.
• Housekeeping: Ensure rooms and common areas are clean, well-maintained, and fully stocked with amenities.
• Front Desk Operations: Manage reservations, handle payments, and maintain accurate records using hotel management systems.
• Food & Beverage Support: Assist in serving meals, managing room service requests, and ensuring a high standard of food presentation.
• Safety & Security: Monitor guest safety and ensure compliance with health, safety, and sanitation standards.
• Team Collaboration: Work closely with other departments (housekeeping, kitchen, maintenance) to ensure seamless operations.

Qualifications

• Proven experience in hotel or guest house operations (minimum 2-3 years).
• Strong customer service and communication skills.
• Knowledge of hospitality management software is a plus.
• Ability to work flexible hours, including weekends and holidays.
• Attention to detail and a commitment to maintaining high standards.
• Team-oriented with the ability to multitask and handle pressure effectively

Salary
N100,000 / month.

Application Closing Date
Not Specified.