Dewfalls Travel & Solutions Limited is a travel management company with its corporate headquarters in Lagos, Nigeria. We are a bespoke travel management company with quality experience in the travel, immigration and tourism industry offering world class travel services spanning across the globe.

We offer a wide range of services such as ticketing (Domestic & International), hotel reservation, tour planning, destination and tour management, honeymoon packages, educational tourism and admission services, car rental services, travel insurance, medical tourism, immigration and visa assistance. At Dewfalls, excellent service delivery and 24-hour customer service is our forte as we derive fulfillment from the satisfaction of our customers.

We are recruiting to fill the position below:

Job Title: Executive Travel Assistant

Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Job Description

• Ability to book and issue Airlinetickets seamlessly
• Ensure conversion of all ticketing requests received
• Render excellent andunparalleled customer services to all clients
• Engage in key or targeted customer relations dutiessuch as celebration of special days, timely reminders on travel dates, etc.
• Deal with customer inquiries and complaints with the aim to meet and exceed their expectations.
• Package tours/holidays promotions
• Integrate new customers monthly
• Reduce turnaround time for ticketing and reservation to the barest minimum
• Prepare, write, present proposals to prospective clients
• Arranging flights, insurance and Hotel reservations
• Assist Clients on different types of visa processing
• Keeping clients up to date with any changes
• Ability to assist clients with school admission Search
• Provide weekly, monthly and quarterly sales report.

Requirement

• Interested candidates should possess an OND / HND / B.Sc Degree

Experience:

• Minimum of one year experience in a similar role
• Certificationby Amadeus & other GDS.

Skills:

• Proficiency in the use of the following Global Distribution Systems:Amadeus, Sabre and Galilieo
• Excellent sales and interpersonal skills.
• Ability to communicate and negotiate effectively.
• Outstanding knowledge of the latest tourism trends
• Proficiencyinprocessing of Ticket Refunds.
• High level Proficiency in Microsoft Office (Excel, Words and PowerPoint).

Salary
N80,000 – N100,000 Monthly.

Application Closing Date
17th February, 2022.