Career Breedge Consultancy – Our client is recruiting to fill the position below:

Job Title: E-Commerce Marketplace Development, Vendor Acquisition and Operation Manager

Location: Nigeria (Remote)
Employment Type: Contract (12-Month Renewable Performance Contract)
Industry: E-commerce / Digital Marketplace

Job Summary

• Our client is seeking an exceptional e-commerce marketplace professional to join the founding team and play a key role in building and scaling a new online marketplace into one of Nigeria’s most trusted and commercially successful e-commerce platforms.
• This is not a generic Business Development or Operations Manager role.
• We are specifically looking for a commercially driven professional with proven experience in e-commerce marketplace development, vendor acquisition, vendor management, marketplace operations, and data-driven growth.
• Working directly with the CEO, the successful candidate will be responsible for building the marketplace’s vendor ecosystem, developing product categories, establishing effective marketplace processes, strengthening vendor performance, and driving sustainable growth.

Responsibilities

• Lead the identification, acquisition, onboarding, and retention of quality vendors and merchants across relevant product categories.
• Build and maintain a strong pipeline and network of vendors, suppliers, distributors, brands, and marketplace partners within Nigeria.
• Develop and execute strategies for vendor acquisition, activation, retention, and performance improvement.
• Grow and manage product categories while ensuring catalogue quality, pricing competitiveness, product availability, and accurate product information.
• Establish and improve vendor management processes, standards, KPIs, and performance expectations.
• Monitor vendor and marketplace performance using KPIs, sales data, conversion data, customer data, and other relevant metrics to drive commercial decisions.
• Identify underperforming vendors, categories, and products and develop strategies to improve their performance.
• Develop customer trust systems, including vendor verification, customer reviews, returns, refunds, and complaint-resolution processes.
• Improve marketplace operations, order fulfilment, vendor response times, delivery coordination, and overall customer experience.
• Build and manage strategic partnerships with logistics providers, payment platforms, suppliers, brands, and other ecosystem partners.
• Work closely with technology/development teams to improve website functionality, search, product discovery, user experience, and conversion.
• Collaborate with marketing teams to support vendor promotions, product campaigns, category growth, and marketplace traffic.
• Use digital marketing, AI-powered marketing tools, content, and online communities to support marketplace and vendor growth.
• Prepare and present weekly and monthly performance reports to the CEO, highlighting KPIs, trends, challenges, opportunities, and recommended actions.
• Establish operational systems and processes that can support the marketplace as it scales.
• Identify opportunities for new categories, vendors, partnerships, and revenue streams.
• Work as a key member of the founding team, taking ownership of marketplace growth and operational execution.

The ideal candidate must have

• Experience: Minimum of 5 years of relevant core experience
• Proven experience launching, developing, managing, or scaling an e-commerce marketplace or online retail platform.
• Demonstrable knowledge of key e-commerce marketplace metrics, including GMV, conversion rate, Average Order Value (AOV), commission revenue, and seller/vendor performance, with the ability to interpret these metrics and translate insights into actionable business decisions.
• Demonstrable experience in vendor/merchant acquisition and onboarding.
• An existing network or strong understanding of vendors, merchants, distributors, brands, suppliers, or marketplace partners in Nigeria.
• Strong experience in vendor relationship management, negotiation, retention, and performance management.
• Practical understanding of marketplace operations, fulfilment, customer experience, and vendor-related processes.
• Strong ability to work with KPIs, marketplace metrics, sales data, and business intelligence to make commercially sound decisions.
• Ability to identify trends from business data and translate insights into actions that drive growth.
• Experience working collaboratively with technology, marketing, logistics, customer service, and operations teams.
• Good understanding of digital marketing, AI marketing tools, content strategy, and online community management.
• Strong commercial and strategic thinking with the ability to balance growth with operational efficiency.
• Entrepreneurial mindset with a high level of ownership, integrity, resilience, and accountability.
• Ability to work independently and effectively in a fast-paced founding-team environment.

Compensation
Competitive salary + Performance-Based Incentives.

Application Closing Date
Not Specified.