MAX is on a mission to fix Africa’s notorious last-mile delivery and online-retail problems by using mobile and web platforms to connect consumers, retail businesses and independent drivers in real-time. We are eliminating all logistics and technology barriers that have historically prevented retail businesses in Africa from realizing their full potential.

We are recruiting to fill the position below:

Job Title: Driver Welfare Analyst

Location: Nasarawa
Employment Type: Full-time
Department: Driver Operations

Description

• We are looking to hire an experienced Driver Welfare Analyst who will creatively oversee all aspects of our Champions welfare, monitor and attend to the request of our Champions
• You will be a strategic thinker with strong organizational and problem-solving skills.
• You will have strong analytical mind and outstanding presentation skills.
• You will be highly analytical, a self-starter, results-oriented and able to thrive in an entrepreneurial and fast-paced environment.

What you will do

• Track Champion daily attendance and follow up on absent champions
• Monitor turnover and retention rates amongst Champions
• Appropriately attend to the requests of the Champions and follow through
• Track and respond to all champions personal events e.g. leave, birthdays, deaths, accidents, etc.Research and suggest Champions insurance options and HMO plans.
• Follow through on Champions emergency issues e.g. Accidents, harassment, Law enforcement issues, etc. and escalate if necessary
• Collection of fees for HMO, Group Life and Accident, and other forms of insurance enforced
• Conduct exit interviews for champions, collate feedback and provide recommendations
• Collect and collate information from champions and provide feedback to supervisor on issues that can be resolved.
• Conduct champion surveys and analyze the data as well continuously determine new ways to increase and ensure retention.
• Implement recognition and appreciation programs across the organization
• Encourage champion networks and committee to foster a community
• An ability to prioritize, plan and organize work in a busy environment.
• Record/book keeping skills

Required Qualifications

• A Degree in related fields, minimum of a HND
• Proven experience working in / knowledge of a recruitment or analyst role
• Demonstrated high computer literacy: particularly with programmes in Microsoft Office
• At least a year and above work experience.

Benefits

• Competitive Pay & Benefit
• Premium Health Insurance Benefit
• Consistent Learning & Development.

Application Closing Date
Not Specified.