Transkredit was birthed to address a gap in financial inclusion in line with the Maya Declaration; a global initiative for responsible and sustainable financial inclusion that aims to reduce poverty and ensure financial stability for the benefit of all. We have taken up a mandate to provide easy access to credit for every qualified adult and reputable organization in Nigeria and beyond; through the use of innovation and our array of products tailored to suit their needs.

We are recruiting to fill the position below:

Job Title: Direct Sales Agent

Location: Wuse 2, Abuja (FCT)
Employment Type: Contract

Job Summary

• As a Direct Sales Executive, you will play a crucial role in marketing Transkredit’s products and services to existing and potential clients within the assigned region.
• Your responsibilities will include promoting Transkredit’s products, educating customers on terms and conditions, and actively participating in the implementation of effective marketing strategies.

Key Responsibilities

• Promote Transkredit products and services to current and potential clients within the assigned jurisdiction.
• Educate customers on the terms and conditions guiding Transkredit products and services.
• Inform customers of the distinguishing features and benefits of Transkredit ’s new products and services.
• Obtain and file supporting documents and customer correspondence required in closing a deal and provide all other administrative support for transactions.
• Log and resolve customer queries and complaints, escalating to other support units where necessary to ensure effective resolution.
• Participate in the implementation of effective marketing strategies, programmes and activities aimed at meeting customer needs, enhance asset creation and relationship management.
• Build and maintain client base through aggressive customer relationship building and management.
• Participate in the recovery action on non-performing loans, including watch listed accounts.
• Conduct customer surveys and business environmental analysis and generate relevant information for product/ service development.
• Prepare and compile agreed periodic activity and performance reports for the attention of the Team Leader, Marketing.

Technical Skills:

• Good knowledge and understanding of the dynamics of marketing models.
• In-depth knowledge and understanding of the principles of marketing – advertising, brand management, market/sector targeting, product development etc.
• Expert knowledge of company’s products and services.
• In-depth knowledge of customer acquisition/ retention strategies
• Good knowledge of the Nigerian Financial Services Industry with emphasis on the mortgage, real estate financing and retail/small business banking sub-sectors

Soft Skills:

• Excellent communication (written and oral), interpersonal and negotiation skills
• High level of drive and resilience in achieving set goals/ targets.
• Good appreciation and working knowledge of MS Office tools
• High sense of responsibility, accountability and dependability

Application Closing Date
19th August, 2024.