Zeem, a leading study abroad platform, is looking for a dynamic and results-driven Customer Success Lead to join our team. If you have a strong background in customer service management, sales, and relationship building, this is the perfect opportunity for you. We are dedicated to empowering students with the guidance and support needed to gain admission and thrive at universities worldwide. We are committed to making education accessible and impactful, connecting African students with opportunities across the globe, particularly in the US.

We are recruiting to fill the position below:

Job Title: Customer Success Lead

Location: Lekki, Lagos
Employment Type: Full-time (Hybrid)

Description

• Are you passionate about customer success and the education industry?
• We are looking for a dynamic and results-driven Customer Success Lead to join our team. If you have a strong background in customer service management, sales, and relationship building, this is the perfect opportunity for you!
• As the Customer Success Lead, you will be responsible for leading a team of customer service associates who help students navigate the journey to studying abroad in the U.S.
• Your leadership will be crucial in ensuring that our candidates receive exceptional service, and you’ll have the chance to create strategies that will expand our partnerships with universities.

Requirements

• Interested candidates should possess a Bachelor’s Degree with 4 – 6 years work experience.

Application Closing Date
30th January, 2025.