Flawless Skin By Abby Medspa is a premier hospital and healthcare provider that specializes in dermatology and aesthetic treatments.

We are recruiting to fill the position below:

Job Title: Customer Success Associate

Location: Abuja (FCT)

Description

• Flawless Skin By Abby Medspa is seeking a Customer Success Associate to join our team. In this role, you will help to build strong relationships with our clients, ensuring their satisfaction with our world-class skincare clinic.
• As the premier skincare and aesthetics clinic in Nigeria, we provide an incredible array of aesthetic treatments that will enhance our clients’ look and help them feel their best.
• As our Customer Success Associate, you will be at the forefront of our mission to bring out what is most beautiful about each of our clients.

Responsibilities

• Build and maintain strong relationships with clients through regular communication and follow-up
• Respond to inquiries and provide exceptional customer service to our clients
• Educate clients on our products and services to ensure they make informed decisions
• Assist in scheduling and coordinating appointments for our clients
• Resolve customer complaints in a professional and timely manner
• Collaborate with other team members to ensure a seamless client experience
• Identify opportunities to improve the customer experience and share recommendations with management

Requirements

• Bachelor’s Degree in a related field
• 2+ years of experience in customer service or a related role
• Strong communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Positive attitude and passion for customer service
• Detail-oriented and organized
• Proficient in Microsoft Office and customer relationship management (CRM) software.

Benefits

• Training & Development
• Paid Time Off
• Productivity Bonus

Application Closing Date
Not Specified.