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We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Ibadan, Oyo
Employment Type: Full-time

Job Description

• We are seeking a dedicated and proactive Customer Service Representative to join our dynamic team in Ibadan. The ideal candidate must live near Eleyele or Dugbe and possess intermediate computer skills.
• This role requires a commitment to providing exceptional customer service and the flexibility to work 12-hour rotational day and night shifts.

Responsibilities

• Handle customer inquiries and complaints via phone, email, and chat.
• Attend to customers’ online transactions.
• Resolve customer issues promptly and effectively.
• Keep records of customer interactions, transactions, comments, and complaints.
• Communicate and coordinate with colleagues as necessary.
• Follow organizational procedures, guidelines, and policies.

Requirements

• First Degree or equivalent
• Must reside in Ibadan, preferably near Eleyele or Dugbe.
• Intermediate computer skills, including proficiency in MS Office and customer service software.
• Excellent communication and interpersonal skills.
• Ability to work a 12-hour shift.
• Willingness to work rotational day and night shifts.
• Applicants must reside near Eleyele/Dugbe

Salary
N120,000 Monthly.

Application Closing Date
14th July, 2024.