Eric Kayser Nigeria is part of the globally renowned Maison Kayser brand, founded by master baker Eric Kayser in Paris, France. Established in Nigeria to bring authentic French bakery excellence to the local market, Eric Kayser Nigeria is known for its commitment to artisanal craftsmanship, high-quality ingredients, and exceptional customer experience.

With locations in key parts of Lagos—including Victoria Island, Ikoyi, and the Murtala Muhammed Airport—Eric Kayser Nigeria offers a wide range of freshly baked breads, viennoiseries, pastries, and gourmet meals, all made with the finest techniques and natural sourdough. At the heart of Eric Kayser Nigeria is a dedication to excellence, innovation, and hospitality, making it a preferred destination for both everyday indulgence and premium café experiences. We are proud to uphold the global Kayser tradition while infusing it with local relevance and exceptional service tailored to the Nigerian market.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Maitama, Abuja (FCT)
Employment Type: Full-time

About the Role

• We are seeking a friendly, professional, and customer focused Customer Service Representative to join our team.
• This role is key to ensuring every guest has a positive and enjoyable dining experience.

Key Responsibilities

• Welcome and assist customers in a warm and courteous manner
• Handle customer enquiries, requests, and complaints professionally
• Take orders in person or over the phone and ensure accuracy
• Coordinate with kitchen and front-of-house teams to meet customer needs
• Maintain a clean and organised customer service area
• Ensure high standards of service at all times

Requirements

• Qualification: OND / NCE / HND / B.Sc
• Experience:3-5 years
• Previous customer service or hospitality experience is an advantage
• Excellent communication and interpersonal skills
• Friendly, patient, and solution-oriented attitude
• Ability to work well under pressure in a fast-paced environment.

Salary
N100,000 / month.

Application Closing Date
11th February, 2026.