27 May 2026

Customer Relations Officer at Growth Partner Intermediaries Limited

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Growth Partner Intermediaries Limited – Our client, a leading player in the drycleaning industry, is recruiting to fill the position below:

Location: Lekki Phase 1, Ikeja GRA – Lagos
Employment Type: Full-time

Role Summary

Our client, a leading player in the drycleaning industry is seeking a warm, organized, and solutions-driven Customer Relations Officerto serve as the face and voice of the company.
In this role, you will manage front desk operations, handle customer inquiries and complaints, and ensure every client experience reflects the brand promise: Clean. Fresh. On Time.

Key Responsibilities
Customer Management:

Order Coordination:

Track garment status from intake to delivery/pickup
Notify customers via call/SMS when orders are ready
Coordinate with production and dispatch teams to meet delivery timelines
Manage special requests such as express service, delicate items, and alterations

Relationship Building:

Maintain and update database of regular and corporate clients
Follow up with customers post-service to gather feedback
Drive customer retention initiatives (loyalty cards, birthday discounts, referrals)
Support marketing efforts with testimonials and reviews

Administration & Reporting:

Qualifications

Interested candidates should possess an HND / Bachelor`s Degree with 2 – 3 years experience.

Skills:

Attributes:

Salary
N100,000 monthly.

Application Closing Date
10th June, 2026.

Method of Application

Interested and qualified candidates should send their CV to:

[email protected]

using “Customer Relation Officer” as the subject of the mail.