Algorithm Homes and Properties is a trusted real estate company committed to providing smart, secure, and value-driven property solutions. We specialize in property sales, land acquisition, real estate development, and management. With a client-first approach and a focus on integrity and innovation, we help you find not just a property — but a place to call home.

We are recruiting to fill the position below:

Job Title: Customer Relations Officer

Location: Nigeria
Employment Type: Full-time
Department: Customer Service / Operations
Reports To: Customer Relations Manager / Branch Manager

Job Summary

• The Customer Relations Officer is responsible for delivering excellent customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction.
• The role focuses on maintaining positive relationships with clients and supporting the company’s customer service objectives.

Key Responsibilities

• Serve as the first point of contact for customer inquiries and complaints.
• Provide accurate information on products, services, and company policies.
• Resolve customer issues promptly and professionally.
• Maintain proper records of customer interactions and resolutions.
• Collaborate with internal teams to ensure customers’ needs are met effectively.
• Identify opportunities to improve service delivery and overall customer experience.
• Support customer onboarding and post-service follow-up.
• Prepare and share reports on customer feedback and service performance.

Requirements

• Minimum of OND in Business Administration, Marketing, or related field.
• Experience: 0 – 1 year of relevant work experience.
• Age: Not more than 25 years old.
• Excellent communication and interpersonal skills.
• Strong problem-solving and conflict resolution ability.
• Proficient in Microsoft Office and basic customer management tools.
• Customer-focused, proactive, and able to work under minimal supervision.

Core Competencies:

• Effective Communication
• Customer Orientation
• Attention to Detail
• Emotional Intelligence
• Team Collaboration
• Professionalism.

Salary
N140,000 – N170,000 / month

Application Closing Date
31st October, 2025.