Customer Care Officer / Cashier at Soul Food Restaurant

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Soul Food Restaurant is a full-fledged organization with the goal of creating food that appeals to the African heart both in taste and in portion

We are recruiting to fill the position below:

Location: Yaba, Lagos
Employment Type: Full-time

Job Description

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various media platforms.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process
Ensure customer satisfaction and provide professional customer support.

Candidates should possess a Bachelor’s Degree / OND qualification with at least 2 years work experience.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.

Application Closing Date
30th November, 2023.

Method of Application

Interested and qualified candidates should send their CV to:

[email protected]

using the Job Title as the subject of the mail.