Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market. AVA has three major arms which have been streamlined to meet our customer’s needs.

We are recruiting to fill the position below:

Job Title: Compliance & Internal Control Officer (Female)

Location: Lagos

Job Summary

• Review all internal processes, systems and policies and provide guidance on compliance matters; make recommendations to ensure the risk to the business is minimized with a view to delivering improvements by advising, coaching and facilitating in order not to undermine the responsibility of management.

Main Duties

• Technical support Call Monitoring
• Ticket monitoring
• People and process audit(annual)
• performance review (quarterly)

Job Description

• Interpret, build upon, and comply with company quality assurance standards
• Regularly audit company procedures, practices, and documents to identify possible weaknesses or risks.
• Carefully maintain complaint and nonconformance processing through records and tracking systems, including root cause and corrective actions
• Reports risk, compliance violations and internal controls deficiencies identified directly to the Internal Control & Compliance Manager and provides recommendations for improving the organization’s operations.
• Ensure all employees are educated on the latest regulations and processes.
• Revise procedures, reports etc. periodically to identify areas needing change
• Review the work of colleagues when necessary to identify compliance issues and provide advice or training
• Communicate written policies and procedures across the organization
• Document compliance activities
• All other duties as requested by the GM

Qualifications

• University Degree completed in relevant field.
• Minimum experience of 2 years.
• Strong team player
• Good organizational and time management skills.
• Process Oriented.
• Efficient and can prioritize workload.
• Advanced level required on Excel Office
• Any ERP knowledge

Skills and Attributes:

• Ability to get result and meet deadlines
• Quality Assurance and analytical oriented
• Acute Listening and other Communication Skills
• High level of attention to detail
• Strong interpersonal skills
• Analytical, problem-solving and decision-making skills.

Salary
Very attractive.

Application Closing Date
21st July, 2022.