Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionize the food sector in West Africa and to deliver extraordinary satisfaction to our stakeholders.

Since launching in 2004, Chicken Republic (Subsidiary of Food concepts) has already opened 55 stores in Nigeria and Ghana. On this basis, we are proud of the brand’s hard-earned reputation as the fastest growing chicken QSR in West Africa and the number 1 chicken QSR in Nigeria (both in revenues and number of outlets). In addition, Chicken Republic was ranked as one of Nigeria’s top 20 brands across all categories (Financial Standards Awards 2009).

We are recruiting to fill the position below:

Job Title: Compensation and Benefit Associate

Location: Lagos
Job type: Full-time

Job Purpose

• To drive the payroll strategy that supports business divisions by delivering accurate, timely, and compliant payroll services, while providing proactive, customer-focused support, guidance, and resolution of compensation and benefits matters for operations staff.

Core Responsibilities and Key Result Areas
Payroll Management and Benefit activities:

• Coordinate the MPR report and collate feedback accordingly.
• Validate pre-payroll data for operations team (new hires, terminations, leaves, promotions, etc.) and input approved changes into the HRIS.
• Ensure all operation new hires and reinstated employees are accurately captured in the system for payroll processing.
• Prepare final entitlements for operations employees exiting the organization through resignation or retirement.
• Monitor the accurate processing of operation staff appointments, transfers, promotions, and terminations.
• Monitor and guide stores on staff coverage and collate their responses.
• Prepare payment requests for each division in alignment with payroll summary totals.
• Ensure compliance with labor laws, tax regulations (FIRS), and company policies.
• Prepare and execute monthly payroll activities, ensuring all employees are paid promptly and accurately.
• Ensure accurate computation of store incentives for both monthly and quarterly cycles.
• Ensure all employees in incentive-eligible stores are paid correctly.
• Monitor breakfast entitlements to ensure all eligible stores are paid and supplied accordingly.
• Upload exit data collected via email and MPR into the HRIS.
• Ensure accurate and proper staff deductions
• Support and monitor officers and interns in the execution of assigned tasks.
• Conduct refresher training for all stores quarterly on the usage of HR process and HRIS
• Employee Support & Issue Resolution
• Address payroll inquiries (suspended salaries, tax issues, refunds) promptly and professionally.
• Support the employees on Pension and Tax registration
• Guide employees on payroll policies, payslips, and document approval.
• Collaborate with HR/Benefits teams to ensure correct benefit enrolments and deductions.
• Provide support to store teams in the effective use of the ERP software and all HR platform
• Ensure all inquiries and complaints received via email are responded to and resolved within 24 hours.

Reporting & Analysis:

• Prepare monthly report on number of documents approved.
• Prepare report on number of store with store coverage responses
• Prepare report on terminal computation
• Prepare report on absence and product shortage deduction
• Prepare report on monthly breakfast supply
• Prepare a monthly report on the exit reasons for staff who have left the organization.
• Maintain deduction schedules (HMO, loans, uniforms, staff meals) and ensure proper payroll documentation.
• Support internal/external audits by providing requested payroll records and resolving discrepancies.

Key Performance Indicators

• Payroll Accuracy rate
• On-Time Payroll Processing.
• Adherence to Statutory compliance.
• Benefits Enrolment Accuracy.
• New Hire/Termination Processing Speed
• Accuracy In Incentives Computation
• Turn around time in resolving

Job Specifications

• Minimum of University Degree or equivalent in Industrial Relations and Labour
• Membership of the CIPM, or any other related professional qualification is required
• 2 – 4 years working experience in HR field

Application Closing Date
Not Specified.