Enaro Energy is an energy company involved in Distributed Generation projects that is currently developing a fully commercial, pilot mini-grid project in Nigeria with the intent to scale up rapidly across the country. We are a technology agnostic, distributed energy service provider that uses a variety of renewable and fossil fuel primary energy sources to provide competitively priced, predictable and reliable electrical power to small businesses and households across the country.

We are recruiting to fill the position below:

Job Title: Commercial Associate

Location: Lagos
Employment Type: Full-time
Industry Preference: Telecommunications / Utilities

Job Description

• As the commercial focal point, you will be responsible for driving sales and marketing activities at our mini grid locations, ensuring sales targets are met in support of the business plan.
• You will also oversee customer engagement and new product development which intrinsically provide the foundation of the firm’s long term sustained growth as well as manage the customer engagement team of the organization.

Responsibilities

• Overseeing end-to-end delivery of new customers and unregistered customer onboarding.
• Managing and optimizing payment channels and channel partners.
• Working closely with site teams to identify opportunities to increase electrical power sales at each location.
• Supervising the customer care and complaint management process delivered by internal teams and external partners to deliver a world-class customer experience.
• Overseeing the surveillance and intervention programs that are targeted at reducing losses and electricity theft.
• Running data analytics to better understand customer behaviour and generate insights that can be used to create value.
• Executing demand stimulation initiatives to encourage productive use of electricity.
• Overseeing community and consumer engagement activities in existing sites and while developing new sites including leading engagements with community leaders and executives.
• Lead energy accounting process to reconcile wholesale energy generated on site (and purchased from the grid if any) with energy consumption and losses within the area.
• Managing brand-related activities and leading participation at industry events.
• Leading the development of innovative products that leverage the electricity credit vending platform.
• Developing business cases and executing pilot projects to test the new products.
• Coordinating launch and roll-out of approved products to mini-grid locations.

Requirements and Qualifications

• Undergraduate Degree in Business Administration, Economics, Engineering or relevant numerically intensive discipline.
• MBA Preferred.
• 5+ years experience in marketing or sales in the utility or telecommunications sectors where you would have delivered top quartile revenue growth for one or more products.
• Understanding of regulated energy markets, utility pricing and consumer value propositions for the residential and small commercial segments of the electricity market.
• Understanding of the off-grid and mini-grid electricity markets.
• Advanced proficiency in modern productivity tools including Microsoft Office.

Application Closing Date
27th March, 2024.