DrugStoc is a Nigerian healthtech company that provides a digital platform for sourcing and distributing genuine medicines and medical supplies to hospitals, pharmacies, and clinics, helping improve supply chain transparency and reduce counterfeit drugs.

We are recruiting to fill the position below:

Job Title: Collections Officer

Location: Ojota, Lagos
Employment Type: Full-time
Department: Finance
Reports To: Receivables Officer

Job Summary

• The Collections Officer is responsible for recovering outstanding customer payments while maintaining positive customer relationships.
• The role focuses on managing overdue accounts, negotiating repayment plans, and reducing bad debt to support cash flow. Success requires strong negotiation skills, professionalism, and a firm but customer-centric approach.

Key Responsibilities

• Review receivables aging reports and prioritize overdue accounts
• Contact customers via calls, emails, and letters to recover outstanding payments
• Negotiate and implement payment plans in line with company guidelines
• Track adherence to payment commitments and follow up on defaults
• Maintain accurate records of all collection activities and system updates
• Issue final demand notices and recommend escalation when required
• Collaborate with Sales, Account Managers, and Receivables to resolve disputes
• Prepare reports on collections performance, trends, and recovery rates.

Qualifications & Experience

• Bachelor’s Degree in Accounting, Finance, Business Administration, or related fields
• Minimum of 2 years’ experience in collections, credit control, or accounts receivables
• Proficiency with ERP, accounting, or CRM systems
• Strong integrity and ability to work independently and within a team.
• Male candidates are most preffered for gender balance.

Core Skills & Competencies:

• Strong debt recovery, negotiation, and persuasion skills
• Excellent communication and relationship management abilities
• Knowledge of credit control, receivables, and collections best practices
• Familiarity with financial reporting, delinquency analysis, and recovery processes
• High attention to detail, documentation accuracy, and compliance.

Application Closing Date
23rd March, 2026.