Steam Broadcasting and Communications Limited, a leading radio station, is recruiting suitably qualified and skilled candidates to join our team in the capacity below:

Job Title: Client Service Officer

Location: Lagos
Employment Type: Full-time
Work Location: In person

Job Summary 

• CWIAK is hiring a dynamic Client Service Officer to join our growing team.
• The ideal candidate will be responsible for driving revenue growth through advertising and sponsorship sales across our radio stations.
• You will engage directly with clients and media agencies to promote radio as an effective advertising medium, while building strong, long-lasting business relationships.

Key Responsibilities

• Identify and secure new business opportunities to meet and exceed revenue targets
• Engage with prospects and clients to gather briefs and understand their advertising needs
• Prepare and present compelling sales proposals and campaign solutions
• Develop creative advertising strategies tailored to client goals
• Maintain and update client databases with relevant needs and targets
• Work closely with internal departments to ensure high-quality service delivery
• Provide regular revenue forecasts and activity reports

Reporting Line:

• Reports directly to the Sales Manager

Requirements

• Bachelor’s degree in any relevant field
• Proven experience in a sales or client-facing role (1- 2 years’ experience in media sales is an advantage)

Key Competencies:

• Excellent communication and negotiation skills
• Strong interpersonal and relationship-building abilities
• Effective time-management and organizational skills
• Resilient, self-driven, and target-oriented
• Adaptable and able to thrive in a fast-paced environment
• Performance Indicators (KPIs):
•  Achievement of monthly sales targets
• Number of new leads generated and converted
• Conversion rate and average time to close deals.

Application Closing Date
Not Specified.