Zinance Limited is a dynamic Information Technology and Consulting firm committed to delivering innovative digital solutions and strategic advisory services to businesses of all sizes.

We combine technical expertise with industry insight to help organizations improve performance, streamline operations, and achieve sustainable growth.

We are recruiting to fill the position below:

Job Title: Call Centre Representative

Location: Ikeja, Lagos
Employment Type: Full-time

Summary

• We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers.

Responsibilities

• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions.
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Meet personal/team qualitative and quantitative targets.

Requirements and skills

• Track record of over-achieving quota
• Strong phone and verbal communication skills along with active listening
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively.

Salary
N130,000 – N200,000 monthly.

Application Closing Date
21st May, 2026.