erpSOFTapp is a business consultancy company that believes in the disruptive power of using Odoo Enterprise Resource Planning. We are passionate about improving your business operations and your productivity. Our main focus is ensuring our clients can maximise their investment on a scalable platform like Odoo ERP.

We are recruiting to fill the position below:

Job Title: Business Analyst

Location: Yaba, Lagos
Employment Type: Full-time
Hybrid Work Mode (split of 60/40): 3 days on-site and 2 days work from home

Responsibilities

• Demonstrate up-to-date expertise in Information Systems and apply this to the development, execution, and improvement of action plans by providing advice and guidance to others in the application of information and best practices
• Support and align efforts to meet customer and business needs
• Manage customer relationships and expectations by developing a communication process to keep others up-to-date on project results
• Stay current with customer needs and strategies, utilizing formal and informal written communication methods (for example, emails, newsletters, PowerPoint presentations, executive updates, task lists, and updates) to communicate updates and findings, and facilitating project meetings and presentations to all types of diverse audiences (for example, senior management, Customers, technical staff)
• Lead or participate in multiple projects by completing and updating project documentation, managing project scope, adjusting schedules when necessary, determining daily priorities, ensuring efficient and on-time delivery of project tasks and milestones, following proper escalation paths, and managing customer and supplier relationships
• Provide leadership to team members and peers by collaborating with others, identifying and initiating projects, managing resources, driving the resolution of issues, holding self and team accountable for results, and articulating ideas and viewpoints to senior management, peers, and others
• Identify, create, and facilitate process design changes by conducting business and systems process analysis and design at a complex level, focusing on quality improvement and data management, ensuring data is reliable and valid, developing process improvements or re-engineering and recommending elimination, integrating new systems and processes with existing ones, and partnering with internal and external customers to ensure systems provided meet the long-term business strategies
• Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders, identifying business needs, determining and carrying out necessary processes and practices, monitoring progress and results, recognizing and capitalizing on improvement opportunities, and adapting to competing demands, organizational changes, and new responsibilities
• Provide project level analysis, producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan)
• Collaborate closely with developers to implement requirements and provide necessary guidance to testers during QA process
• Identify improvement opportunities (proactive and reactive)
• Elicit and clearly document business and systems requirements
• Assess business process and system inefficiencies
• Identify ways to increase adoption and customer satisfaction
• Demonstrated fluency in business processes and process differentiation
• Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing processes
• Understand and negotiate needs and expectations of multiple stakeholders
• Serve as a liaison between Operations and IT to assist or gather business requirements needed for system modifications, enhancement, and implementations
• Assist with and test implementation for all payer and vendor relationships to ensure data transfer collection, quality, and reporting relationships are working appropriately down to the market level to ensure market team member and provider experience is appropriate
• Create and maintain issue logs, meeting minutes, meeting schedules, project summaries, and updates
• Create and maintain project schedules by developing project plans and specifications, estimating time and resources, monitoring milestone completion, tracking all phases of the project lifecycle, providing timely reporting of issues that impact project progress, coordinating actions, and resolving conflicts
• Meet with project team regularly to review project deliverables and deadlines
• Develop and execute test plans
• Support system conversions, upgrades, and enhancements

Qualifications

• Graduate discipline with a preference for social sciences
• At least 2 years of BA experience
• Age 24-28 years old (29 Years and above will not be shortlisted for the role)

Attributes:

• Are you a logical thinker willing to explore various industries markets, and sectors with emerging economies? Do you enjoy interacting with people?
• We are seeking a Business Analyst to join our team.

See under listed Attributes:

• Must be well-spoken and have good and proper command of English
• Must be smart and keen to take on new challenges and learn new things
• Computer literacy is a must
• Must be able to work with minimum supervision once tasks are clearly defined
• Should be able to work with little or no supervision.

Application Closing Date
Not Specified.